Took my car to this "hand wash" car wash and the 2nd time I used them, the paint on my newer Lexus is coming off now. The clear coat has been taken off some how. It is very dull and scratchy now! Maybe the chemical cleaners, maybe scrubbed off, maybe improperly waxed; maybe the water is too hard here? IDK? The inside has been scratched up too. My dash and the plastic cover over the gauges are all scratched up.
They are VERY heavy handed to say the least - and it sure seems very careless - even intentional!?!
They ruined my paint and interior.
It is very bad, and I now have to get my car painted!
I really cannot believe it. I won't ever take my car here again. And I am considering holding them responsible for the damage - just don't really know how to do that.
Look at all the bad reviews of Arizona Auto Wash in Scottsdale! I wish I would have read this first on Yelp, but I would have never guessed they would cause damage to my paint and interior.