This place is good. It is a chain though, and it certainly has that feel, and so there's only so high you can rate it. But we had a good experience.
Ordered a bottle of wine, a steak, and a salad. All were really good. Server was also really nice. And the place offered a lovely escape from the cold outside.
There was a 45min wait for the dining room, but we went into the bar and sat at a table and it was good.
Nice experience, though it is pricey, and it is a chain (albeit a slightly more stylish one than Baton Rouge, for example). A tad on the touristy side too, but that was enjoyable.