On a recent trip to Las Vegas, we rode in a Nellis Cab Company vehicle to our hotel from the ariport. Being visitors we had no idea that we were being overcharged by the dirver...and he alone not the company.....until we took a return cab drive a few days later from the same hotel back to the airport. The difference between the two fares amounted to approximately $20.
We wrote the cab company complete with all the details and our receipts explaining what had happened. In a short two weeks, we received a lovely letter from their Human Resource Manager and a FULL refund for the trip! Obviously the management of this company cannot be with every driver all the time...but their actions exemplified to us that they are indeed a very reputable company! I 'd use them anytime!
Peter Foley