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| - Went here today for a bite. My friend ordered an espresso and we shared a tart. While the espresso was good and the tart was to my liking but not his (too dense/too heavy), what bothered me most about this place was the customer service.
As my friend looked at the different pastries, he had questions about one of them and asked one of the waitresses who was looking down and basically ignoring us. We didn't go away so she had to look up. He repeated his question, she proceeded to answer in Portuguese and another waitress who was nearby answered her in Portuguese and then answered our question... It's a bit hard to think you're not talking s*** about us in Portuguese when you do that.
There was a variety of tarts, my friend asked questions about a couple of them and decided on one with coconut. When he asked the waitress (3rd waitress in 5 minutes) what the tart was called (in Portuguese), she gave him this "it's a coconut tart" with a "DUH!" expression on her face.... OK, rude.
That made me not want to get anything, so I went to browse the breads. I figured picking my own bread wouldn't require as much interaction with the staff. So I pick a loaf, put it in a bag, put it on the counter. The waitress (4th one) at the counter is staring at me like "what do you want?". I push the bread her way without saying a word and with a "DUH!" smile on my face because, at that point, I've had it with the attitude. As I was waiting for her to go in the back to slice it up, I could see the difference of interaction between Portuguese customers and non Portuguese customers. Overall, the wait staff was annoyed at everyone and a bit rude, but the attitude improved a bit if you were Portuguese.
Needless to say, I will be going elsewhere next time.
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