A friend who was in from out of town and I were in the one comfortable spot in the store (next to the door) and at 8:30 on a cold night the employee just propped open the door right next to us and said nothing. He froze us out of our chairs but he was bundled in a warm coat. There was another door but honestly if he had just approached us and said hey I have to bring in the patio furniture is it going to bother you? Or been smart enough to use the other door it would have been way better service. Come on... Common sense anyone? The store just got redesigned and the furniture is super uncomfortable and laid out weird.