I don't know how this place does not feel the need to improve. Considered all the other reviews here and my past experiences.
Had the prime rib. It was dry, the steak knife couldn't even cut into the meat. Clearly the prime rib was left out for the whole day. The meat wasn't fresh at all. We Packed it up to bring it home for the dog, but second thought it wasn't even good enough for her to eat. She wouldn't have been able to chew it up- that's how dry it was. The texture was awful. We also ordered the burger. The burger patty was burnt. It was so crunchy all around because of the burnt bits. It was charred to a point that there was no meat taste to the burger.
They've always been mediocre, they should really should invest and improve the quality of the food.