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| - Having lived in the Valley for 2 years and having become acquainted with many places to shop for new and used cars and not all the dealerships are created equal, I can assure you. I have been wanting a new car with the thought of gifting my currently paid off car to my son, who is 18 years old and is the last of my 4 children that is left in my household. I have been downsizing everything and enjoying every minute of it, so I thought, why not downsize my wheels? I have my heart set on a Mini Cooper since my wife of 26 years has one and absolutely loves it, so I thought I would start there. We went to a place that shall remain unnamed and unreviewed, but it was typical "don't want new? forget you!" They literally walked away from us and didn't help us anymore. Wow. I spotted the Fiat lot. Hmmm, Fiats are small. They look kind of sporty, especially the Abarth series, so why the heck not? Oh, and I see a Mini! Anyway, we parked and got out and we were quickly approached by Ken, one of the sales associates at Towbin Fiat. He was very professional, very low key and he immediately just asked us what we were looking for. I believe in being blunt and to the point, so I gave him a price point and what I was looking at. He showed us what he had and even allowed us to see a car that had just been turned in as a trade in. It was still getting its safety check. He also gave us some advice and some suggestions, once again, without any pressure and only in the spirit of trying to help us out. He was great. We intend to test drive said car another day when it is ready and we intend to go back and give some of the cars a second look. I would definitely buy a car here and it looks like I probably will.
The day after, I called the number on the card Ken provided to ask for some more information on the car I am interested in. The man I talked to, I believe he said he was the Used Car Manager, literally told me what he was doing and asked if he could call me back in a few minutes and that he would go out to the car and call me back and answer anything I had questions about. He did just that. I was quite impressed. I told him that I didn't want to bother him and knew he was busy and he stopped me right there and said that he was more than happy to help me and that he hoped they had something that we would love and that would make everyone happy. Once again, that same spirit that is prevalent at this location. Great way to do car business. One thing I can tell you, my father worked at a dealership for some twenty or thirty years and this place is the real deal. Honest and friendly and they just want to help you get a car if they can. Definitely a place to look for a used car or, a new Fiat if that is your desire!
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