When I vacation, I love going to the Stratosphere. I go to Vegas about 8 times a year (don't judge me) and each time I always pay a visit to the Stratosphere each time. I have stayed here in their hotel which is beautiful! The service is amazing however I did have a negative experience here with my boyfriend at the tower bar one time.
My boyfriend and I are an interracial couple so we decided to go up to the tower and check out the bar before we checked out the view. As we went to the bar the blonde Caucasian woman ask what we wanted since I wasn't feeling well I just requested water and my boyfriend requested Grey Goose and Cranberry. This woman gave me the most dirtiest look ever and made a snide comment towards me. Since I didn't order alcohol she ask to see my ID. She didn't ask the 20+ people there for their IDs but I'm okay that's weird. Then she looks at my ID and gives me another dirty look -_- and mad dogging me. My boyfriend ask me if I knew this bartender because she was giving me death stares...I'm like I have never seen this rude woman in my life so I was confused why she was treating a paying customer so rudely. She would smile at other patrons and didn't tend to us anymore after that. I vowed I wouldn't come back to the stratosphere and I haven't for over a year but since I loved this place I decided to give it another shot.
Recently my boyfriend and I went back to check out the view, bands and shows then we headed down to listen to live music and lord and behold it was the same blonde female bartender that was rude to us....however it appeared she managed to get the stick out her but and treat hard paying customers right. My boyfriend instantly remembered her and he usually leaves BIG tips but didn't leave her a penny but her service has increased for the better.
I will continue to come back. Each experience has been phenomenal except one time but it got better :) I can't rate the Stratosphere nothing less than 5 stars!