So, have really liked Farmer Boys for quite a while. The only thing I usually get is the BBQ ranch chicken salad. The Decatur location is hit or miss. The Rainbow location is always on it.
Tried the Henderson location today. Wth? Is customer service not allowed here? Is happiness frowned upon? Is communication non existent? Do they know they're a service industry?
Ordered my salad at the drive thru. 16 minutes later I'm wondering if they had to kill the chicken. I start just staring into the window and there's 4 employees standing by the drive thru window looking very upset. One girl keeps looking at me and shaking her head no.
Does that mean no salad for you! Or drive on or what?
So at 22 minutes I say screw this and go inside.
I ask if I have a salad or should I get a refund. I was told, "the kitchen doesn't know what they're doing." Then she walks off. Another girl brings me the salad a few minutes later and shoves it at me and does not say one word.
Wow...quite a place you've got there! I won't be back.