Staying in the hotel attached so we ordered food to go, the girl on the phone didn't even know what was on the menu, nor did she know what "slaw" was even though it's apart of meals. Also ordered a grilled chicken sandwich, but when I looked at the food the lettuce on my chicken sandwich was brown and slimy, obviously bad. When asked for ketchup, enough for 2 peoples meals they gave me 2 individual packets and told me they didn't have anymore. So I asked if I could have a little container of it and she responded they don't have ketchup in the restaurant. Finally got some ketchup when I stopped a waiter, who was very helpful and nice. He told me to tell the manager, Chris, which I did and he just made excuses for her incompetence and rudeness. Maybe he should just address her being high as a kite and then maybe, MAYBE, she can do her job right. Won't be coming back here EVER!