I agree totally with John D. post. Every time we order a take out pizza they give us a pick up time and it is NEVER ready on time, even when the restaurant is not busy at all. Its common to have to stand around for another 20 minutes waiting. Also, I don't appreciate the fact then when you enter the take out door the "family" is often sitting around the big dining table right by the entrance eating and someone has to get up from their meal to help you with your order. Awkward to say the least.