Ed's very friendly, quick, and responsive. He did a shutter and sunscreens for us. We got quotes from several different places for shutters, his was priced well and great quality. It took about 6-8 weeks for the custom shutters but right when he received it, his team was able to install it the next day. The sunscreens cooled down our bedroom significantly as well, they were also installed very well and looks great. I would definitely recommend them and call them the next time we need window treatment.