I should have known better after reading the bad reviews about this place and talking to people who tried it with their pets. I don't mind paying an expensive vet bill if the service is at least good, but I was charged three times more than the average downtown vet clinic (Yorkville, Wellesley and Bathurst) for poor, mediocre service. The clinic itself is run down. Technicians were cold, vet was overly friendly. They push for unnecessary procedures and tests and also to have expensive tests repeated. Don't even expect complimentary nail trimming. Never again. The "Best of Toronto Winner" must be a joke.