My boy needed help..didn't know what happened with the blood on his chest and leg..but the staff was so kind and caring and worked with me on payment. They are the best..such a clean place also..kept him calm while they helped him. He is doing great and nothing wrong with him, but could not take a chance in not knowing. Their pricing is very reasonable also. The doctor answered all question and checked him out good..Scooter says thank you nursies and doctor for helping him. Thankful for such a wonderful place as UrgentVet Pet Clinic. I would highly recommend them to anyone. Compassion and such caring in a emergency situation means so much..