I have mixed reviews for this hotel. On our very first stay here, years ago when they first opened, we were basically fighting with our slot host at checkout - who didn't help us at all. We accumulated many points by the end of our stay and they did NOTHING for us. Not even a free buffet. Not a good way to start a relationship for regular visitors to the city. Based on the same number of points at the Wynn or Bellagio, we get free stays and complete food coverage. Hello? Thanks for nothing Venetian. Did you know there are plenty of other hotels to stay at in Vegas?
The only reason I stayed at this hotel the second time was for a friend's bachelorette party. Yes, the rooms are beautiful (all suites). They're done very tastefully and are very comfortable. The restaurants are worth a taxi trip to this hotel. The casino areas are nice and you don't get lost in the maze. But after the horrible customer service we received on our first stay, we've given our business to other hotels that appreciate us. Maybe it was just that host that was horrible, but we've already built good relationships with other hosts in other hotels, why would we go back to this one?