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  • One year ago, we purchased a Keystone Montana from Paul Evert's in Mesa, AZ. After a 10-week trip with our new RV, we returned home with a few issues (I.e. minor electrical problems and a tear in the roof membrane). The tear in the roof membrane was caused by being cut short at the manufacturer level. After repeated denials to get the repair of the roof membrane covered under warranty, Neldin Greco, Service Manager at Paul Evert's, stepped in and was able to get the repairs approved under warranty. Neldin kept us informed of the work and timing of completion, leaving us with no surprises. When our RV was completed and returned to us, the RV had been cleaned inside and out, looking as good as when we bought it. This was something that was not expected. We can't thank Neldin Greco, Brian Holloway and their crew enough for their professionalism, knowledge and patience considering we were new to RVing. We highly recommend Paul Evert's RV Country in Mesa, AZ when looking for a Keystone Montana. Thanks, Brad & Sharon Johnson
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