This is just like the planet beach chain but is not as nice when it comes to the building and general atmosphere.....the girls are always friendly though. it is always packed and hard to schedule certain services which is not too fun when members pay 60+ a month. my complaint is that they charged me a full year after contract was up and I had no idea that I was still a paying member.... partly my fault yes but they did not call or notify me in anyway i never came in? they refused to give me a year worth of services and I did not ask for a refund since it was my fault too. still though they made a bundle on my mistake just thought it would have been nice of them to at least consider the fact that I never came in for anything and they made over 700 dollars on me. if you are considering this place try to get a deal on it and make sure they don't keep charging your card. they could have called me and said hey lady when are you coming to get some use out of this costly spa membership you pay for....