Two stars so they don't have Yelp delete it! Yes, businesses can do that.
Normally I wash my take-home company truck myself. Today I was driving a loaner and it was pretty dirty so I brought it here for a wash.
It's been a year or more since I came to this exact location and had a company truck washed on our Company Account.
I had not realized that apparently we no longer have an account here.
I approached the counter and let Melissa know we had an account. I had to tell her THREE times the name of the company. I am a contractor and she couldn't get past the name on my ID badge. She then begrudgingly got out the folder and, with a flair of attitude, let me know we no longer have an account here.
We originally had an account with Danny's, who was taken over by Jackson's. It was called jacksons when I was here last, and we still had an account Then. Just, not now apparently.
My extended family has owned several businesses. Let me assure you THAT kind of customer service would not be kept around for very long!
I can take my company card anywhere and pay a lot less than $49.99 for an exterior pressure-washing job!