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| - I'm on a rant here, skip if you'd like but long story short: Dawson is not an honest business.
I recently split my tooth therefore needed an urgent care. As usual, I checked on yelp to see which place to go. I rely highly on Yelp! Anyway, I saw they have a free consultation, booked an appointment and went. The place itself is nice and clean. I had Dr Drimmer. She explained slowly what I needed done. Mind you, I told them I have no dental insurance but they proceeded to do examination, X-ray and panoramic X-ray. This "free" consultation ended up costing me $182, examination alone was $89.
So I talked to my boyfriend and he told me he knows someone who is a dentist. He hooked me up with his dentist friend (Dr A). So Dr A's team emailed me a release form on Thursday and had me signed it so they could email and fax it to Dawson to ask for my X-rays. I did that and Monday came, I got a call from Dr A's team saying they haven't received my X-rays from Dawson and I have an appointment with them on Tuesday. So I called Dawson immediately, spoke with them and they said they "didn't" receive any email/fax. The person on the phone asked me to ask Dr A to email/fax it so she could release my X-rays.
Tuesday morning, I went to Dr A and they told me they still haven't received my X-rays so they called Dawson AGAIN saying I'm there with them, it would be great if they could email it asap. 15 mins later, they finally got my X-rays from Dawson. And they even asked how was Dawson during my visit, whether they were polite or not. Because Dawson was rude to Dr A's team over the phone.
Honestly, I've skipped some of the cons because it's not as important as their dishonesty. Secondly, Dr A is more detail-oriented than Dr Drimmer, he took his time examining my mouth/teeth. Dr A covered everything Dr Drimmer had told me, but included lots of professional inputs. That's an honest dentist there and the best thing is, they charged way less than Dawson, including the X-rays! UGH if only I could get a refund from Dawson.
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