My Apple extended keyboard slipped out of my hands while getting into my car. Part of the frame was bent, and 6 keys were no longer functional. Before spending $50 on a new one, I went to uBreakiFix to see if there was any hope.
Raymond's first look at it was not hopeful. Then he looked again and again. He went to the back and came out with it fixed! I'm not claiming he made a miracle, I'm just saying I don't think anyone else would have put as much time and care into figuring out a way to get it fully functional again.
Other people came in the store. All were greeted cheerfully, a few times Raymond stopped what he was doing with me to go to the back and get items being picked up. I asked if he knew of a way to help some friends of mine with their internet connection and he spent several minutes suggesting how to recommend a product which would do the job.
If you're used to this kind of service, then you probably think this rating is too high. But I gotta tell ya, I haven't seen someone behind a counter treat each customer with this kind of care in a heck of a long time.
My first visit to this store and I'll be back. Oh, and I'm typing this on my keyboard - working perfectly as before. Thanks again Raymond.