Recently called Appliance Works based on the reviews here on Yelp about the ice maker on my Samsung refrigerator. Scott came out next day and replaced the unit and we gave it 24 hours and it still wouldn't make ice. Came out a second time thinking the new maker was faulty and replaced it again... Still no ice. Third time was a different strategy and Scott replaced the logic board in the back of the refrigerator and ice started dropping in an hour. I'm impressed that there was no question about return visits, no extra charges, no surprises and that Scott was able to diagnose a problem that turned out be a bit more complicated than it first seemed. A pleasure to work with Appliance works and I highly recommend them and will certainly use them again in the future.