This place is right down the street from where I work, and it took me only 4 months to get myself in here. (gasp, eye roll)
I had a lunch date here during the Christmas season. It was relatively slow, but I'm sure it was because it was a GHOST TOWN in downtown Cleveland from right before Christmas to right after NY.
I ordered the chicken pho and also got an order of the pork rolls. Both were good, hot, and perfect for a cold day.
I don't believe I would go out of my way to go here outside of it being within walking distance from work, but the food was yummy and the service was fast and efficient.