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| - Last night me and 3 of my friends went to have a dinner, I ordered med well sirloin with fresh vegetables as side, my boyfriend ordered med well rib eye and he also have fresh vegetables, my female friend ordered med well sirloin as well, because English is not our first language, the waitress repeated carefully to make sure she got the right thing. After the meal, all of us are upset because there are many problems.
1. The waiting time was too long(40 mins after we ordered)
2. My female friend got med rare, and when we asked the waitress, she insisted that's what my friend ordered, but all of us remembered she repeated the order and it was not med rare.
3. I got well done instead of med well, it is definitely well done with no pink, and it taste really bad when it's well done, so I asked the waitress if she got it wrong, she said NO without even look at my steak, when I ask her why my boyfriend's med well has pink on the steak and mine doesn't, she told us, "Because you ordered different steak"... I have eat MANY steak in 24 years of my life, and I never heard that different steak can look so different when they are both med well, and I never saw a med well steak without pink. And most importantly, the attitude of the waitress was so bad that everyone in our table was not happy.
4. Both of my boyfriend and I ordered fresh vegetables for the side, but his come with carrots and mine doesn't.
5. I asked to talk to the manager, I could see the waitress was not happy about it, she shows me a really bad attitude, I guess I just really want someone to see that my steak isn't med well and I can't eat it because it's too hard to chew, the manager came and said it is look well done to her, and asked me if I want a new plate, I rejected because my mood was ruined by the waitress.
6. Neither the manager nor the waitress apologized for attitude or the food. They gave me a 8 dollars discount without telling me or explain anything to me. And when we asked for the check, the waitress just ignored me, she smiling to my friend and giving them their check and throw my check in front of me and said nothing.
7. We are big fan of the restaurant and we drive 25 minutes there every week for last 3 years for the good steak. I never experienced the food and the attitude like this in any restaurant.
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