Took a bag to them to fix after I got finger nail polish on it. Took 3 guys to ruin it more, sprayed my bag a yellow color (my bag is beige). After they were done some guy told me that I would have to leave it so he can get the color to match my bag. Why would you just spray my bag if you knew you didn't have the right color? Ended up taking it to a much better place where they had to repaint my whole bag. The right way!