We just bought our house in January and in March we had a leak in the kitchen which resulted in our entire downstairs in disarray. After the demolition and drying out, three weeks in we were finally able to contact some restoration companies. We hired pinnacle after a few consultations and they were by far the most reasonable AND the most helpful. My husband dealt mostly with any phone calls but I will say that he kept mentioning how kind and compassionate the receptionist was about our situation. They worked hand in hand with our insurance company and saved us a ton on our deductible. The workers they sent were also so helpful. They called me down to show me (as we were concerned) the moisture readings to put us at ease that the job was done. They also took heavy precautions with the installation of the floors and baseboards because whichever company did it prior actually caused the leak we had in the first place. They also installed a few additional things that made the house look so much better than it did when we bought it! We are so thankful for this company and any repairs or future remodeling, we will definitely go through them and recommend them to anyone we know who is looking for a contractor.