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  • I gave them a 5 star last time but now I'm taking it back. Their moral ethic is the worst of all. They were never clear about the scope of work and just trying to back burn you by leaving a spot here and there to keep you coming back so that they can keep earning your money. I fell for that last time, and I brought my car in again with some new damages, hoping that they can have them ALL fixed. They just played me cuz I'm a returned customer and the fact that I don't know much about cars. We had a deal for $250, I brought it down to $200, paid half and left. Saw them circling my car for a while before that, no one came and tell me anything. 30 mins after I took off they called me, asking for more money and more time saying they misquoted me. That's the way they do business. I was told two times and confirmed that I could have it done by Monday morning, nope, they told me "you have to bend a little for the work we do". Almost got fired cuz of the extra time they need without prepping me! Worst of all, they denied they actually said it and said its all on me. And of course, my work isn't completely done cuz "for that little money you expect all of them done?!" Lol. RIDICULOUS. I'd rather go to a legit place next time and pay more to have a customer service I deserve instead of having cheap labor and lousy management scammed and fooled me. Don't come to this place, no one deserve to be treated with no respect like this. They still tried to have me go back for extra money to do the details. How hilarious. After we got into a big argument they told me they don't need my business and they were wrong to make me a deal. So it's reasonable to assume that all non major repair work means nothing to them. Just don't go to Gio's. Worst experience ever. Good body shops are everywhere and you can find one that provides you with good price and customer service. I wish you a close of business soon.
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