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  • Well first of all they should be a zero star option. Well where do I start first of all I believe this company really like to take advantage of senior citizens. They had put a new roof on my parents house last year. And during a storm after they had put the new roof on the 2 inch silver tape that they tried to seal the air conditioner back together with came apart. So when we noticed that there was this silver tape flapping in the wind we called our Ac guy that installed the unit originally and has been working on our entire families air conditioners for well over 10 years he is very well trusted and would not sell you or make you pay for anything that is not necessary. So when he came and inspected what Scotts had done to my parents air conditioner he was just blown away that they would attempt to try to do close a two inch gap with just some silver tape. It took him and one of his associates a crowbar and the proper materials to seal off the air conditioner so I called Scott to let them know what was going on the first words out of their mouth were why didn't you call us well it was an air conditioning issue not a roofing issue so I submitted copies of the invoice to have the air conditioner put back into place properly they refuse to pay it and they had one of their quote unquote customer reps out to look at the job that was done and of course the unit was put back into place properly with the silver tape and a material called Pookie and screws and the gentleman tried to tell us that they would never have just left it with the silver tape He said they use this stuff called superputty and when we asked our AC tech about super putty he said that he had never heard of that in his life and when the man came down off the roof and saw that the job has been repaired properly he just copped a serious attitude when we started asking questions and just got in the truck and drove off never did get reimbursed for the work that are AC tech had done to fix their mistake so buyer beware I would stay away from Scott's roofing but on a other note if you ever need an honest good ac guy call foothills mechanical and ask for Ken he probably has to be the most honest person in the AC industry oh and also one more thing we had Ken submit pictures to us on how they left the unit with just the silver tape nothing else and we gave those pictures to Scott's roofing and they claim their guys would have never done work like that so buyer beware.
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