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  • I have never been to a consignment store before so I searched in the internet for somewhere I could take some almost new brand name (True Religion jeans, Antik, Sevens, Affliction) clothes that were very expensive when first purchased. I made sure everything was clean and folded neatly before going in. When I first entered the store, I guess I was surprised that it was exactly like every other Salvation Army or Goodwill that I had been in. They preach that they only take the best of the best so I was suprised at how dirty and messy everything was. That aside, the girl that helped me was super nice and friendly, explained everything to me and said it would be about an hour for them to go through my clothes. Fine, I had some other things to do so I left. When I came back, a guy "helped" me. First, he simply said "do you have stuff to checkout?" I said I didn't, that I had dropped off clothes earlier. He found my clothes and offered me $2 for one tshirt. I apparently seemed confused and he said with a tired sigh, "Do you want to know why we aren't buying your clothes?" I said I did. He then explained to me that I was a first time seller and that I just didn't know what they take, that they hardly ever buy clothes from someone the first time. He ticked of a list with almost a roll of his eyes that there was fraying at the bottom of one of the jeans and that they don't take Affliction - which I can understand - and then just a general list of what I'm sure he says to everyone. I am not offended or even care if they wanted to buy my clothes. Not. One. Bit. However, when I left there feeling scolded and like a general nuiscance, I knew I would never go back and let everyone know of my experience. Here's a general rule of thumb for business - treat everyone with respect guy (and it was just this guy - the girl that waited on me earlier was super sweet).
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