WORST CUSTOMER SERVICE EVER...AND THEY DON'T CARE...Had one of their Geek Squad vans parked in front of a fire hydrant. Tried calling their customer service 800 geek squad number and was transferred 8 times and out of those 8 times they hung up on me during the transfer 5 times. Then I tried calling the store near me and they said they couldn't help even though the van was from their store and they confirmed it. Judging from the other 1-2 star reviews and complaints it is safe to say that best buy as a store and as a customer service provider SUCK !!! I will NEVER shop there and will make sure to tell everyone to NEVER shop there. Hope Amazon puts them down.. F*** Best Buy and F*** the geek squad.