When I drove up, I thought great, woman without her man, I am going to be sold something I do not need. A staff member came out and looked over my tire and told me to step in so we can get some info. My bad, but I seriously thought I was going to come out of pocket with at least a bill. WRONG. They said if it is just a tire repair then its free! Surprise, they said my flat tire can be repaired. They handed me a receipt that showed a $0 balance due. They just fixed my problem for free! I was dumbfounded. I thought it was a joke.. no way would a business do something for me without looking for compensation. The staff member handed me my key and wished me a good day. I gave him my biggest smile and asked if I could bring them doughnuts ( I know, doughnuts are bad and I told him that right after I said I would bring some). I went across the street and got a dozen doughnuts and a dozen kolaches (sp?).
I cannot believe this business and their practice of doing something for free. I am now a customer for life. They were so awesome to me from start to finish. After I dropped off the thank you doughnuts, the guys in the shop waved to me as I drove away.
Wonderful experience. It brightened my day and made me a very happy customer.