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  • Where do I even start? I wanted to surprise my husband with a new Mazda Miata as a gift for when he came home from deployment. I started with Earn Mazda and long story short, they didn't want a sale. After that, I made my way to Gilbert at a local Mazda dealership there. Needless to say, after miscommunication and errors on paperwork (their fault and blamed me), they wouldn't be able to deliver the car on time. So, I was done playing games. If you are a dealership, you need to give 110% and when you feel like you've given that, give more. And, here at Cardinale Way Mazda, Joe and his team did just that. When he answered and the first thing I said was "I'm not in the mood to play games, can you get me this car or not?" he could've said Heck with this customer, but he calmed me down and insured me that he would find the perfect car for me and my husband. After giving him all the details of the vehicle, he hit the ground running and did not stop till he got me the car I wanted. He communicated with me and answered all my "too many" texts, and when the car was delivered, I needed proof and asked for photos to be sent to me. You can say I have trust issues when it comes to car dealerships now. Joe, thank you SO much for taking on a lady who was done playing games and just wanted a car. Thank you for communicating with me non-stop and pulling all the strings that needed to be pulled to get me the car that WE wanted, and for not giving me crap. You sir, deserve a gold star, but for now 5 stars will do. I look forward to continuing business with you and I highly recommend giving Cardinale Way Mazda and Joe a try. They will not disappoint you!! If you find that you are not happy, and it is because of the salesperson, don't leave, go inside and ask for Joe. The reason why I didn't come to this Mazda first, is because almost a year ago when my husband and I was searching for a new SUV, the salesperson was a complete idiot and curbed the rim of the vehicle and didn't have any regrets, that put a sour taste in our mouth. Just walk in! :)
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