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  • Brand new store. Just opened this week. Store looks great. Samples of ham and ham salad with you walk in. Tasted both, both were good. Menu looks good, variety of sandwich and salad options. Service was less than to be desired....It took the counter person about 5 minutes to get my order wrote down and rang up. Clearly a lack of training and motivation. Didn't know the menu items or was able to tell me what was on a sandwich without yelling over to the kitchen area. Ordered a combo meal...Sandwich, 2 sides, and a drink. Around $10-11. Gave me receipt, told me to sit down and they would bring it to me. About 10 minutes later a lady tries to bring me a sandwich, wasn't mine though. A few minutes later they finally brought me the correct sandwich. They didn't give me a drink cup when I ordered so I asked the lady for a cup, she said she would bring it right out. She brought a cup right out, but gave it to someone else instead. I was still without a drink. Had to go to counter and wait 5 minutes to get someones attention to get cup. Food: Sandwich was a complete mess (I have a picture, I'll try to upload it.) Some ingredients not even on the bread. Definitely had to eat it piece by piece. Presentation was not there at all. It was very tasty though. Portion size of sandwich was good. Sides: Brocoli Salad and a Potato Salad. They were both average. equivalent to Walmart Deli. Portion size was quite small. It took me a good 40 minutes for lunch, not somehwere to go if you're on a tight schedule like I was. Figured it would be much quicker since there were more employees than customers, but due to severe lack of training, and detail to customers, service was a terrible experience.
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