If you have an older home and have on going issues this is the company to call. They sent Christopher to my home and I couldn't be happier not only personable but clean and got the problem taken care of in 30 minutes. We tried to rotor this problem ourselves and spent 3 xs the amount of money going to Lowe's and renting the machine that they charged me ! Never again I will be calling Elliott's and asking for Christopher. Thank you!