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  • I made a ballon order about 30hrs in advance. To be picked up Sat September 23rd at 12 noon. I arrived about 5 till noon and the balloon bouquet had not been ready yet. I spoke to who I believe was Micheal who said it would be about 30 mins. There was a crowd of about 2-3 people before me waiting for their order which was due for pick up at 11:30am. They were clearly very behind. A women named Rebecca got frustrated as more customers entered needing their balloons at 12pm. She left to help out the line (which was surprisingly long as well) and I over heather telling customers "I just want to go home and lay in my bed". How unprofessional was she?! Meleko saves the day. He came back from his lunch and started knocking out the orders. Even as customers continued to yell at him he kept his composure and was very polite. I ended up getting my balloons at 1:58pm. 2 mins before my party was supposed to start. Rebecca needs a serious customer service check! She plain sucks at her job.
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