I bowl there all the time as I live nearby and it has improved greatly recently.
In the past, I would have given them a 2 stars rating only, because my numerous requests to join a league had been ignored. I filled the paperwork, nobody ever called. I even tried to join a parent and kid league and the lady in charge ignored me as I was talking to her, obviously because the less people in that league, the better for her. When I reported this to the previous management, they did not care.
I am now considering trying to join again.
Why I give them a 4 stars rating now:
1. The lanes are not as oily as before (it was ridiculous)
2. The lane technology has been improved (better computers, player specific bumpers)
3. The food, bar, pool area is still pretty nice (greasy bowling food you like, lol)
4. Not too busy
5. The pro shop guy knows his stuff
Why I don't them then a 5 stars rating:
1. They still are not well stacked up with a lot of good house balls!
2. The rental shoes are expensive
3. The arcade games suck beyond belief (but maybe it is because arcade games are really not that attractive to the kids any long -time to bring back the pinball machines?)