After getting unceremoniously dumped after a 2.5 year relationship, I figured it was time to purchase the Panerai that I always wanted (and she hated). I happen to be in Vegas last weekend for some post-relationship fun and stopped by the Panerai store at the Forum Shops. What a great experience. Gari and the other gentleman there were friendly, helpful, patient, and lacking any of the aloofness you often find at high end boutiques. It was such a contrast to the crap customer service from the San Diego Tourneau store that I visited the week before. Although I had to pay full retail, it was well worth getting the watch I wanted. Kudos to Panerai, you got a customer for life.