My wife ordered a steak salad and I had the sirloin, both ordered medium rare. And of course, both were medium well. We don't usually send food back, but we're going to do so from now on, and we did. Our new meals were similar to the first ones, but the wife ate hers anyway. Mine was cooked MORE than the first one, so I just ate the potatoes and veggies. When the waitress came to take our plates, I said "the cook REALLY doesn't know how to cook a steak, does he?" She didn't apologize, didn't take the charge off our bill, or anything. All she did was shake her head and hand me the check.
Never again...