FDGV has gone through some changes with staff, I received a text message about geting an early appointment and responded yes. Went to the Pecos office and they said I wasn't scheduled. I am very upset with this new system; They offered to work me in; the last ime I was worked in, I waited 2 1/2 hours and still didn't see anyone because I left. The quality of customer service has gone down hill. The only great staff they have is Joshua and Darryl. I hope they get it together before they lose another patient. I have been coming here off and on for eleven years.