First time trying here. I got the BBQ chicken salad. it was very good. i also got the Clam Chowder. The 3 star rating is primarily because of the chowder. I took a scoop of the soup and normally i really enjoy clam chowder. but this was the first time it was VERY sour. i stirred it up thinking it was just the area i scooped. so i tried again and still the same.
i called the location to inquire and voice my concern. not sure who the person was that i spoke with but all they could really say was "it's not supposed to be like that. what is it you want me to do?"
as a manager, worker or what not, what would you think would be the proper way to handle this situation?
won't put all the locations under the same category. but i feel the situation could've been handled a lot better.