This used to be the best place for tickets. I went to 702Traffic for a speeding ticket and ended up paying nothing about a year ago. The customer service was great and so efficient. I just called because I have another, expecting that same great service but this did not happen. I called, someone answered, " Thank you for calling, this is... (deep sigh)" I waited but then the guy responded with "do you have a traffic ticket or not ?" I said " excuse me but if you're upset I can call back". The guy said "well I'm the owner and you have a traffic ticket or you don't." He hung up in my face and now I'm simply calling another ticket place because there are plenty. If you are the type of human who wants respect in exchange for your patronage then this just isn't the place for you.