I am usually at Steak n Shake about once a month ... and this time I probably should have skipped my visit.
Food (pancakes) seemed to be tougher and overcooked. Once there was a big black charred spot on a pancake that was about the size of a dime on the top pancake. Wouldn't have been do bad had they tried to hide it by flipping it over and presenting it from the other side.
Service just wasn't there today. More than once my liquids (coffee: & water) was empty before they came back to see if I needed more.
And with the pancake reload order (had the all you can eat deal) my reload order went in before shift change with server #1 and server #2 realised it was my burn spotted pancakes waiting to be delivered to me several minutes later after he figured out I was just sitting there wanting more of literally everything (coffee, water, pancakes).
Normally I'm pestered @ SnS to the point of being annoyed. I wish it was even a little closer to that
Maybe I'll wait longer than a month to come back.