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  • Absolutely horrible service. They were all nice and welcoming to you when you arrive to buy the car. But once you leave the salespersons hand. Everything is going on an exponential downhill. The financial person sucks at being patient when I need him to explain some details of the things I'm paying before I put my signatures down. The service teams sucks even more. I understand that they are giving free car wash so I didn't have any high expectations on their attitude already. But geeeeez can they at least be a little bit courteous? I took my car for an oil change and they have me waited for an hour sitting at the waiting area. No one came to tell me whether the car was done or not. So I went out and ask them to check and they say "oh sorry" we thought he car was only schedule for a car wash. Well do the oil change now. Sorry about that. I wasted an hour of my life for just a sorry. No discounts were taken for the oil change. And I have to wait an extra 20+ min. Overall I've never had one pleasant experience ever since the first day I bought it. Def will change dealerships when my car lease contract is up.
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