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| - To even give this 1 star is too much. What a joke this place is. We used to go to the old location down the street and always had great food and service. We were excited they built a bigger new one. We had a party of 6. First we had a reservation at 8:30pm. We waited 45 minutes before getting to our table. During our wait in the lobby we decided to go to the bar for a cocktail. 25 Minutes at the bar we waited for a drink. The bartender wouldn't even look at us. He was running around like a chicken with his head cut off. The other bartender was in and out and of the back and she was just as useless. I sat there and watched her take 6 minutes to open up a jar of cherries for the lady sitting next to us. So we wait and finally get our drinks. 2 of them which had fruit flys in them. Then we waited...and waited and waited....another 10 minutes to get the bartenders attention before he got us a fresh one without the flys. We should have left then...oh no but we didn't. After seating, there was no chopstick/silverware on the table, and still crumbs/ crap from the table who sat before us everywhere. . 15 minutes for server, then 10 minutes for ordering. Now it is 10pm. We ordered sushi and only half the order came out. The other half, is still nowhere to be found.....the food is AWFUL. Pre cooked rice, no eggs, tough steaks, overcooked shrimp and no thai noodles. Then the cherry on top of this disaster was 2 bites in I bite into a raw piece of chicken. (which I believe the chef forgot about the chicken orders, because he put them on last, which then he hurried to cook, while we sat there waiting....) Awsome. We missed our comedy show at 10:30pm. I appreciated the manager trying to make it right by discounting our check and giving us a gift card to come back, you can tell by the look on his face that this was NOT the first complaint he has dealt with. No thanks I will be dining any other Hibatchi but this one. You can have your gift card back, we will pass.
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