This salon is so hit and miss but lately it is just going downhill.
The prices are reasonable for all the services they offer...IF you get good service. It is sometimes very busy but they are typically really good about getting people in and out of there. Maybe to a fault.
The things I am not thrilled with:
The quality of the nail polish- the last few times I was there a good portion of the polish was very think and the rest had been clearly thinned down. To me, that is just being cheap. You are a nail salon- have decent polish! I brought my niece here to treat her to a pedicure and her polish came completely off the next day. We were not doing anything extravagant- just some shopping- and I looked down and noticed on over half her toes the polish was missing. We looked closely at one of the nails that still had polish and it was all pulling up. My polish was completely chipped.
Some of the chairs are broken and have been for awhile.
The techs dress very provocatively. I am not a super conservative person, especially in this Arizona heat- but when I can see all your goods- Im not a fan. I don't care how cute your figure may be, nobody needs to see your ass cheeks hanging out.
The Vietnamese. I get it. It is very nice to speak in your native language. But it is very rude. Maybe it is a cultural thing? Maybe they are just talking trash about their customers? Regardless, it irritates me.
I also don't like that nobody ever introduces themselves or wears a name tag.
All-in-all this salon has all the makings of being a fantastic and very lucrative nail salon. But they have got to quit being cheap with the polishes and broken chairs. They need to tighten up their customer service standards and stop being so complacent about how they treat people.