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  • This shop is a lot smaller than I thought. After visiting their website, I thought I'd be walking into a big wholesale store for craft/natural products but there are just a few shelves yet plenty enough to get started on a homemade project or to buy natural goods. I was looking for some soaping supplies and this was one of the only stores in the area that carried sodium hydroxide, molds, cutters and oils. I was disappointed that some of the shelves were a little bare. Best to order it from their site and have it ready for pick up in store. I'm not one to request assistance, but out of all stores, this is the one place that I could benefit from customer service because it was hard to identify things. It kind of looks like you're walking into a chemistry lab, everything is in jars with small labeling, and raw products like butters and oils all look the same. I was the only one in the shop and with just one employee, I was never greeted with a hello or even acknowledged. The tall brunette on duty was also uninformed about how to process refunds or price adjustments. Not helpful for anything in the least. Other than poor service, this place carries great basics for your creative needs, if I'm back it's only due to lack of alternatives.
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