Our first day was 3/4/2016 a Friday night and it was crazy busy. I could tell it was just a bad night. Out of the 3 pizzas we ordered they got one right and the others were burnt hahaha!. They gave us a full refund. The pizza they got right was really good. Everyone deserves a second chance so we went back last night and they recognized us and was very apologetic and gave us a complimentary pizza and desert. The manager owned up to everything. The pizza was amazing and we'll be back. This place is a great addition to the west valley !