Hands down the best service I've ever had dealing with Verizon (which I've been with for about 10 years) Maurice was phenomenal and answered every single question and concern I had. Went over all of the options I had and didn't even skip a beat dealing with my "indecisiveness" lol. Not to mention my phone was giving us some problems but he went above and beyond taking care of everything. Definitely my go to guy, thanks for everything Maurice!