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| - Looking back at these reviews I realize why I chose to go with this company for my wedding and am perplexed at why my experience was so different. I never did meet Eric, but I really felt great about choosing Got You Covered after my meeting with Sloane. She assured me that this was a top notch outfit and that ALL of their DJs were highly professional and organized.
NOT
Initially, our DJ was slow to respond to emails, which was the first red flag. I scheduled a meeting with our venue, caterer and DJ. He was 15 minutes late to the meeting and later explained that he had a late night gig and a spin class earlier in the day. He was unprepared for the meeting asking us about our first dance, etc. I had already filled this out in their portal but he said that he didn't really use the portal for a wedding our size (70 ppl). I reached back out to Sloane to express my concerns and she assured me that he was going to do a great job for us. My understanding and expectation was that he would coordinate the entire evening and reach out to our vendors with a timeline, etc. He never reached out to anyone.
During the wedding/reception, he played the wrong music during processional, and played one song three times during dinner, once back to back. The only good music was what I had selected. Everything else was the same tired music you hear at every wedding.
The entire evening felt uncoordinated. He did not engage our guests beyond a game of "who eats first." Guests did not know where to get their food or what was coming next. We toasted our guests and wanted to open the floor to anyone who wanted to toast us. He left the mic on our sweetheart table up on stage so guests would have to come up if they wanted to say anything. It was extremely awkward. He forgot dessert and when I mentioned it, told me it was not on his agenda (which I admit I approved but he had received the plan via email, his preferred method of communication).
The ONLY thing I worried about the entire evening was my DJ. He was disengaged and disinterested and it showed.
The worst part is that I was asked to complete a survey when all was said and done. I did this, mentioning much of what is here. I followed up a week later asking if they had received my survey and three weeks later, no one has responded. Even knowing I had concerns upfront, no follow up. Thus, the unfortunate need for this review. Beware.
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