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| - Another conference, another swanky hotel, this time at the Four Seasons. We had never stayed in this hotel before, but had high expectations based on the experience of our previous Four Seasons stay. We also couldn't have helped but compare this hotel to the Mandarin Oriental in Las Vegas which we stayed at (for the same conference) 2 years ago.
This time, we were upgraded to a suite. (yeah! perks of being on the conference planning committee). Check in was fine, the bellman was nice and handed us each a water bottle on arrival. I brought the family along and our room wasn't ready (they wanted to child proof the room) so we headed to their restaurant for lunch first. They were very attentive to our 2 kids (ages 2 and 4) at the restaurant, which was very nice.
Now to the room - the suite is amazing! It is very big, and from the 36th floor, you had a great view of the mountains, the highways, and the airport (which the kids loved.) They had 2 bathrobes and 2 sets of slippers for the kids, and had put their names on the bathtub rim with their own set of bath supplies. And the best part (according to my daughter) was the big chocolate chip cookie on a plate surrounded by mini M&Ms with the kids names on them. That was a very nice welcome. They also childproofed the room for us, a very nice service!
The hotel is the top floors of the Mandalay Bay, so being on the South end of the strip, it was a trek to go anywhere. However, it was a easy walk to the tram station at Mandalay Bay, that will take you to Excalibur, then it's not a bad walk up the strip. We made it by foot as far as the Bellagio, but any further, I would take a cab.
The kids loved the Mandalay Bay wave pool and beach area. The Four Seasons pool is more tranquil, with towel service, but I felt that the pool area was just too small. The deck seemed crammed with all the beach chairs close together and also close to the pool edge. I didn't get to spend much time there though, unfortunately, since the kids always wanted to go to the Mandalay Bay pool.
This is definitely a nice hotel, and the suite was beautiful. However, I felt like we had a great welcome, but then the stay became sort of ordinary, there weren't anymore "wow" service moments like we've experienced before. My husband had read that there was a treasure chest full of toys for the kids in the lobby. We found a chest, but it was empty the whole time we were there, no toys.. Kinda disappointing.
So, would I stay here again? I would definitely love to! Our conference is planning on coming back to Vegas, to a non-gaming hotel. So between the Four Seasons and Mandarin Oriental, which one do I prefer? Well, my husband and I prefer the Mandarin Oriental. The kids... they preferred the Four Seasons!
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