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| - was in the area so decided to check out Smashburger. I went in before the lunch rush so can't judge how the service was, the place was empty around 11am. Looked clean although there was some noise going on - an employee banging on something, have no idea what it was, a machine or icemaker or something. Who knows? Anyway, I chose the BBQ burger with bacon and cheese. Regular size. Also had a side of haystack onions. Order was done quickly and took it to go. Okay, here's my opinion on this burger. I liked the bun - a nice change from the typical fast food bun, so that was nice. The bacon had a nice flavor, and I thought the burger itself was well balanced in terms of BBQ, cheese and onions (maybe a bit low on onions but not too bad). Here's the bad part: my burger was pink in places. I was not asked how I wanted it cooked, and definitely would have had it well done as I do NOT eat hamburger meat with ANY pink in it whatsoever. (and yes, a burger can be cooked well done without drying out, if I can do it at home for myself, a professional cook ought to be able to). So, I was unhappy and grossed out by the pink areas. Various people have said the food is greasy. I didn't find that to be a problem. In fact, I like a burger with a bit of grease sheen, so that was a plus for me. I did find the haystack onions to be on the salty side. Not horribly so but a bit more saltiness than I would like (was rather thirsty after finishing the meal). The meat itself in the burger didn't taste all that wonderful. Just so so, a bit more quality than a typical fast food McD's type thing, but not soooo much that it knocked me out. There were bites that just didn't taste that wonderful. And every now and then the haystack onions had a bit "off" flavor also (like old oil). Would I go here again? Probably not. If they lowered everything on the menu by a dollar, maybe. I understand what they are aiming for, a somewhat higher quality burger than fast food, but until they can cook a burger without leaving pink in it, I would never eat here again. It's a shame because they are on the right track somewhat, but like so many places, they aren't quite there, and in this economy, leaving with a bill of over $8.00 for one person, for two items, is probably not going to bring back a lot of people. They seemed friendly from the way I was greeted, so no complaints there, but like I say, it was early in the day and no one else was there. I'd like them to succeed but at lower prices and fully COOKING the meat, then they might get a loyal customer :)
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